Frequently Asked Questions

We conduct an in-depth “discovery” process. This involves understanding your you, your business, industry, and target audience. Our focus is on getting to know your brand’s purpose, required functionalities, and strategizing the best way to position your brand online. Your business’s unique needs are at the forefront of our design approach.

Yes, reviewing your existing website is essential to understand its history, current state, and future goals. For small websites, we provide verbal feedback, and for larger sites, we might suggest an in-depth review. If you’re moving from an old site to a new one, rest assured we’ll handle the necessary behind-the-scenes work.

While our primary expertise is in web design, we also have graphic design capabilities including logo design, brand photography, and social media graphics, among others. We collaborate with industry-specific writers, directors of photography, and photographers to provide tailored solutions. Always feel free to share your specific requirements, and we’ll guide you accordingly.

We believe in transparency regarding our pricing. However, the true cost can vary depending on the project’s specific needs. We provide a detailed quote, ensuring an accurate reflection of the work and costs involved.

Our brand and web design and development work are all handled in-house. However, for specialized tasks like content writing or professional photography, we collaborate with skilled creatives to deliver the best results for our clients.

With us, you’ll always have a single point of contact ensuring smooth communication throughout your project. Your project manager, will guide you, providing a clear schedule and ensuring timely progress. We use advanced project management software to maintain clarity and efficiency throughout the design and development process.

We believe in a structured design process and utilize project management tools to keep on track. Our approach ensures that we guide you expertly and efficiently from the beginning to the end of your web design and development journey. This method ensures timely delivery, keeping you on task and on budget, making the whole process enjoyable and stress-free.

A typical timeline from inquiry to launch for our clients is around 1-2 months. However, this can vary depending on the specifics of the project, such as content availability, custom writing, or brand photography needs. In our engagement contract we provide a detailed timeline tailored to your project’s unique requirements.

Before starting, it’s essential for us to have a clear checklist of required items like written content, photography, and logo. Depending on the project’s budget, you might provide all these materials, or we might help create them for you. Regardless, you’ll always be involved, especially in providing feedback. We will guide you with specific tasks and deadlines. We ensure clarity from the outset, with meetings scheduled in advance, and ample time allocated for feedback and any adjustments.

Written content is paramount for your site, both for human users and search engines. While you can provide your own content, we strongly suggest working with a professional writer who understands website writing, SEO, and brand voice.

Like content, visuals are essential. You can provide images, but they need to fit the design. For rebranding, custom brand photography may be needed. If local, we’ll guide the photoshoot for web-optimized results. No photos? Consider stock images or an illustrative style. Photographers working with us will get guidance on photo optimization for web purposes.

Yes, we showcase selected web and graphic designs on our site.When reviewing, consider design style, responsiveness, user experience, and clarity. Each of our designs is tailored to the client’s needs, ensuring uniqueness and alignment with their specific goals.

A CMS is essential for content organization on your site. Understanding the CMS used is crucial if you intend to maintain your site post-launch. We use WordPress due to its ability to customize, its widespread support, and expandability.

We offer a mix. While we utilize WordPress as a starting point, every site we design is custom-made, ensuring it’s unique to your business needs. If you have specific tech needs beyond WordPress, we’ll honestly assess if we’re the right fit for your project.

Absolutely! At 11:11 Designs, we understand the importance of a mobile-friendly design in today’s digital landscape. Our designs are tailored to be responsive across desktops, laptops, tablets, and mobiles. Additionally, we optimize for different screens ensuring the best user experience.

Yes, we do! We incorporate SEO right from the onset of your website project. From meta descriptions to image optimization, we ensure your site has the foundation to be discoverable online.

Absolutely! At 11:11 Designs, we understand the importance of a mobile-friendly design in today’s digital landscape. Our designs are tailored to be responsive across desktops, laptops, tablets, and mobiles. Additionally, we optimize for different screens ensuring the best user experience.

The number of pages depends on your specific business needs. While service-based businesses typically have around 5 foundational pages, e-commerce sites may require many more. Some businesses have moved to single pages that scroll their entirety. We’ll work closely with you to determine the optimal structure for your site.

Yes! We’re equipped to design e-commerce sites tailored to your needs, ensuring that it’s both user-friendly and functional. We’ll discuss the tech capabilities in detail with you to choose the best fit.

Typically, we offer 2–3 rounds of revisions. Our goal is to align closely with your vision from the start, minimizing the need for extensive changes. Additional edits beyond the standard rounds might incur extra costs.

Absolutely! Website security is a top priority for us. We’ll implement the necessary security measures for your website, ensuring your site remains safe from threats. In addition, if you host with us, we’ll manage your SSL certificate to ensure your site ranks high with Google for security.

After your site goes live, we offer a complimentary 1-hour training session. This will equip you with the knowledge to manage and update your site. We also have additional training and support options available based on your needs. We also offer maintenance packages to continue the management of your site post-launch.

Yes, you will! While the platform/template might not be owned by you, all content, including graphics we design, will be yours. We’ll ensure your domain and hosting are registered in your name, and provide all necessary files post-launch.